Shipping Terms and Conditions
We are committed to delivering your home goods accessories promptly and efficiently. By placing an order through our website, you agree to the following terms and conditions:
1. Shipping Locations: We currently ship within the United States only. International shipping is not available at this time.
2. Order Processing: Orders are processed within 1-2 business days, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information. Please note that the tracking link may take up to 48 hours to become active.
3. Delivery Time: Domestic orders typically arrive within 3-5 business days. Delivery times may vary depending on the destination. Expedited shipping options are available for faster delivery and can be selected at checkout.
4. Shipping Fees: Shipping costs are calculated at checkout based on the delivery location, package size, and selected shipping method.
5. Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
6. Damaged or Missing Items: If your order arrives damaged or with missing items, contact our customer service team at info@accentsbydesign.us within 14 days of receiving your order. We may request photos of the damaged product for verification purposes.
7. Returns and Exchanges: Please refer to our Return Policy for information regarding returns and exchanges.
8. Delivery Issues: We are not responsible for incorrect shipping addresses provided by customers or for packages lost or stolen after confirmed delivery. Please ensure your address is accurate before completing your order.
We reserve the right to modify these shipping terms and conditions at any time. Changes will take effect immediately upon posting on our website.
Contact us for any questions or concerns regarding shipping at info@accentsbydesign.us or call (305) 758-8087.